Terms & Conditions

1. About S K SURGICAL

S K SURGICAL provides veterinary surgical instruments, veterinary equipment, orthopedic instruments, orthopedic implants, dental kits, pet products and other veterinary medical supplies.

2. Website Usage

By using this website, you agree that:

• You will use the website only for lawful purposes.
• You will not misuse, damage or attempt to gain unauthorized access to the website.
• The information provided by you must be accurate and complete.
• You must not use website content for unauthorized commercial purposes.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications and images displayed on the website are accurate.

However:

• Product images may differ slightly from the actual product.
• Product specifications may change according to manufacturer updates.
• Availability of products may vary.
• We reserve the right to update or modify product information without prior notice.

4. Product Orders

All product orders are subject to product availability and confirmation by S K SURGICAL.

We reserve the right to:

• Accept or reject an order.
• Cancel an order due to product unavailability.
• Contact the customer for additional information before confirming an order.
• Correct pricing or product information errors, if any.

5. Pricing and Payment

Product prices displayed on the website may be changed without prior notice.

Where applicable, customers are required to complete payment through the available payment methods provided by S K SURGICAL.

An order will be considered confirmed only after successful payment or confirmation from our team, as applicable.

6. Shipping & Delivery

Delivery timelines may vary depending on product availability, delivery location, courier services and other circumstances.

S K SURGICAL will make reasonable efforts to dispatch orders within the communicated timeframe but will not be responsible for delays caused by courier companies, natural events, technical issues or circumstances beyond our control.

7. Returns & Refunds

Returns, replacements or refunds will be processed according to our Refund & Return Policy.

Customers should contact S K SURGICAL as soon as possible if they receive a damaged, incorrect or defective product.

Products may be required to meet specific conditions for return or replacement.

8. Veterinary & Medical Disclaimer

Products available through S K SURGICAL are intended for use by qualified veterinary professionals and authorized users where applicable.

The website does not provide veterinary diagnosis, treatment or medical advice.

Customers should consult a qualified veterinary professional before using any product where professional guidance is required.

9. Intellectual Property

All website content, including:

• Logo
• Text
• Images
• Product descriptions
• Graphics
• Website design
• Other original materials

is the property of S K SURGICAL or its respective owners and may not be copied, reproduced, modified or distributed without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites or services.

S K SURGICAL is not responsible for the content, privacy practices, availability or services provided by third-party websites.

11. Limitation of Liability

S K SURGICAL shall not be liable for any indirect, incidental or consequential loss resulting from the use of the website or products, to the extent permitted by applicable law.

Customers are responsible for using products according to applicable instructions and professional guidance.

12. Website Availability

We try to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical problems, server issues or circumstances beyond our control.

We reserve the right to modify, suspend or discontinue any part of the website without prior notice.

13. Privacy

Any personal information provided by customers will be handled according to our Privacy Policy.

We recommend that customers review the Privacy Policy before submitting personal information through the website.

14. Changes to Terms

S K SURGICAL reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective when the updated Terms & Conditions are published on this website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website or services shall be subject to the jurisdiction of the appropriate courts in Lucknow, Uttar Pradesh, subject to applicable law.